Last Updated: October 17, 2025
Lead Luxe (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy and ensuring you have a transparent understanding of how we collect, use, disclose, and safeguard your personal information. Please read this Privacy Policy carefully to understand our practices regarding your data.
This Privacy Policy applies to all information collected through our website, platform, applications, and any related digital services (collectively, the “Service”), regardless of how you access or interact with us. The Privacy Policy does not apply to information collected through offline channels or third-party websites, even if those sites link to or are linked from our Service.
Your use of our Service constitutes your acceptance of this Privacy Policy. If you do not agree with our privacy practices, please do not use our Service. We encourage you to review this policy regularly, as we may update it from time to time.
We collect information in various ways to provide, improve, and personalize our Service:
Account Registration: When you create an account, we collect your name, email address, phone number, business information, and other details necessary to establish and maintain your account.
Communication: When you contact us via email, phone, chat, or other communication channels, we collect your message content, contact information, and any attachments you provide.
Service Requests: Information you provide when requesting services, including service preferences, scheduling details, and specific requirements or preferences.
Payment Information: When you make payments through our Service, we collect billing information such as credit card details, billing address, and transaction history. Payment processing is handled by secure third-party payment processors.
Feedback and Surveys: We collect information when you participate in surveys, provide feedback, or submit reviews about our Service.
Uploaded Content: Any documents, images, files, or other content you upload to our platform for business or operational purposes.
Device Information: We automatically collect information about the devices you use to access our Service, including device type, operating system, browser type, IP address, and unique device identifiers.
Usage Information: We track how you interact with our Service, including pages visited, features used, content accessed, search queries, clicks, and time spent on various sections.
Location Information: We may collect approximate location information based on your IP address and device settings. Precise location data is only collected with your explicit consent.
Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience, remember your preferences, and analyze Service usage patterns.
Log Data: Our servers automatically record information when you access our Service, including timestamps, request data, error logs, and referral sources.
Business Partners: Information provided by partners, affiliates, or other businesses you authorize to interact with our Service on your behalf.
Social Media: If you connect your social media accounts to our Service, we collect information authorized through those platforms.
Third-Party Services: Information from analytics providers, marketing partners, and other service providers who assist us in operating our platform.
Public Sources: Publicly available information that we may collect to enhance our Service or verify information you’ve provided.
We use the information we collect for various purposes:
We may share your information in the following circumstances:
We engage third-party service providers (payment processors, hosting providers, analytics firms, marketing platforms, etc.) to assist in operating our Service. These providers are contractually bound to use your information only as necessary to provide services to us.
If you use our Service in connection with other businesses or authorize sharing with specific partners, we may share relevant information to facilitate those relationships and services.
We may disclose your information when required by law, court order, government regulation, or other legal process. We may also share information when necessary to protect our rights, privacy, safety, or property, or that of our users and the public.
In the event of merger, acquisition, bankruptcy, dissolution, or similar corporate transaction, your information may be transferred as part of that transaction. We will provide notice of any such change in ownership or control of your information.
We may share aggregate, anonymized, or de-identified data with third parties for research, marketing, analytics, and other purposes. This information cannot reasonably be used to identify you.
We may share your information with third parties when you explicitly consent to such sharing, whether through opt-in preferences or direct authorization.
Lead Luxe implements comprehensive technical, administrative, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no security system is completely impenetrable. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials and passwords.
We retain your personal information for as long as necessary to provide our Service, fulfill the purposes for which it was collected, and comply with legal obligations. Retention periods vary based on the type of information and its purpose:
You may request deletion of your information subject to legal obligations and operational requirements.
Depending on your jurisdiction, you may have certain rights regarding your personal information:
You have the right to request access to the personal information we hold about you and, in some cases, to receive a portable copy of that information in a usable format.
You may request that we correct, update, or amend inaccurate or incomplete information in your account.
You may request deletion of your personal information, subject to legal obligations and legitimate operational needs. We will respond to deletion requests within applicable timeframes.
You may opt out of marketing communications, newsletters, and promotional materials by clicking the “unsubscribe” link in emails or adjusting your communication preferences in your account settings.
You may object to certain uses or disclosures of your information where permitted by law.
To exercise any of these rights, please contact us using the information provided in Section 11 below.
Our Service may be accessed from various countries. Your information may be transferred to, stored in, and processed in countries other than your country of residence, which may have different data protection laws than your home country. By using our Service, you consent to such transfers.
For users in the European Union and other regions with data transfer restrictions, we implement appropriate safeguards, including Standard Contractual Clauses and other mechanisms approved under applicable law.
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will take steps to delete such information and terminate the child’s account.
Parents or guardians who believe their child has provided information to us should contact us immediately.
Our Service may contain links to websites, applications, and services operated by third parties. We are not responsible for the privacy practices, content, or policies of third-party sites. We encourage you to review the privacy policies of any third-party services before providing your information.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
We will respond to your inquiry within 30 days or as required by applicable law.
Lead Luxe reserves the right to modify this Privacy Policy at any time. Changes will be effective upon posting to our Service, and your continued use of the Service constitutes acceptance of updated terms. We encourage you to review this policy periodically for updates.
If we make material changes affecting how we use or disclose your information, we will provide notice through our Service or direct communication where possible.
If you have difficulty accessing this Privacy Policy due to a disability, please contact us, and we will work to provide the information in an accessible format.
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